Emergency Shelters: As of Thursday (2/20/25) morning, 17 emergency shelters were helping those affected by the storms. Click here for an up-to-date list of shelter locations and other resources.

When To Call 911: If you have an emergency or life-threatening situation, dial 911 for immediate available assistance.

If you have immediate needs that are not life-threatening, please complete the Rapid Needs Assessment Form or call 502-607-6665.

Rapid Needs Assessment: If you have immediate needs that are not life-threatening, please complete the Rapid Needs Assessment Form or call 502-607-6665. These needs include: power is out or inconsistent; no heat or very little heat; individuals with medical needs or disabilities; no food or unable to cook; no or very little drinking water; unable to leave house due to weather or lack of transportation; phone issues; unable to leave vehicle; checking on a loved one; and more.